Privacy Policy

Last updated: March 5, 2026

Playdel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your information.

By using the Playdel mobile application and related services (the “Service”), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Information

We collect information you provide directly when you:

  • Create an account
  • Book padel courts
  • Join matches or log scores
  • Interact with club management features

This may include:

  • Name, email address, phone number
  • Profile photo
  • Date of birth
  • Player rating or performance data
  • Booking and payment details

1.2. Location Data

With your permission, we collect:

  • Precise location to suggest nearby courts
  • Geo-fencing data for employee attendance tracking (for clubs & managers)

Location data is used only with consent and can be disabled anytime in settings.

1.3. Usage and Device Information

We automatically collect:

  • Device type and model
  • Operating system version
  • App usage data (pages visited, timestamps)
  • Crash reports and performance logs

1.4. Scores and Rankings

When you log match results, we collect and process this data to:

  • Compute player rankings
  • Display match history
  • Improve matchmaking

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Enable matchmaking and player ranking
  • Process court bookings and generate receipts
  • Support club management features (attendance, scheduling)
  • Communicate important updates or changes
  • Personalize app experience
  • Monitor performance and fix issues

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your data with:

3.1. Service Providers

Third-party vendors who help operate the app (e.g., analytics, cloud hosting, payment processors).

3.2. Clubs and Managers

If you book a court or participate in a club:

  • The relevant club may access your name, booking details, scores, and performance data for operational purposes.

3.3. Legal Compliance

We may disclose information when required by law or to protect rights, safety, or property.

4. Your Choices and Rights

You may:

  • Access, edit, or delete your account information
  • Withdraw consent for location data (app settings)
  • Opt out of non-essential notifications
  • Request copies of your data

To exercise these rights, contact us at the contact details provided below.

5. Data Security

We use standard industry practices to protect data, including encryption and secure servers. However, no method is 100% secure; we cannot guarantee absolute protection.

6. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect data from users under the age of 13.

7. Third-Party Links

The app may contain links to external services. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this policy occasionally. We’ll notify you of significant changes in the app or by email.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact:

Rugoria Technologies

Email: team@rugoria.net